| Frequently
Asked Questions???
Can we decode any radio?
Our Decode software covers 95% of all makes and
models and is being constantly upgraded with new
models.
Do I have to send the
radio to you for decoding? Some stereos
can be decoded by serial number and can be
decoded by clicking this link, the cost of this
service is only £5.00 , all other makes and
models have to be sent to our workshop for
manual decoding.
Will you give me a new
code? Our Software reads the Original
code number from the radio and Prints it out on
your Invoice, you will also receive a code card
with the code number on it, please keep this in
a safe place for future use.
How do I enter the Code in
My radio? All Radios have different ways
of entering the code, If you need advice Please
Contact us and we will be happy to help.
The car dealer has given
me the original radio code but it doesn't work?
It is possible that the radio is not the
original radio for the car or the code may have
been changed during a previous repair or decode.
We can solve your problem with a decode or
reprogramming.
What is the difference
between decode and reprogramming? When we
decode a radio the computer reads only the part
of the memory that includes the code, Sometimes
the data in the radio's memory chip is
contaminated and gives problems like....memory
faults, display faults and code faults. If this
happens the radio has to be fully reprogrammed
with the default data.
I have the correct code
but the radio wont accept it, what can be wrong?
The Radio could be locked out, It is possible
that someone has tried to enter a code or
accidentally entered a number by pressing the
radio preset buttons. Most radios will go in to
'sleep' mode and there will be a delay before
you can enter another code. (usually a few
minutes) if you continue to enter the wrong code
the radio will eventually become permanently
locked out (usually after 10 wrong attempts) The
Radio must then be decoded and unlocked,
Unlocking is done during the decode process and
is included in the price.
How do I get my radio to
you? Visit our shop in Central Scotland
where we can Decode your radio while you wait,
or pack the Radio in a box and send it to us.
Our Postal Address
How much will it cost me
to have my radio decoded? The majority of
radios can be decode for only £16.50 inc. return
P&P click here
for prices. All serial number decodes are only
£5.00 If you have any Questions Please
contact us. |
